At TGM Tools, we aim to make sure every order reaches you quickly, securely, and in perfect condition. Every parcel is packed with care at our base in Augher, Co Tyrone, and shipped using reliable courier partners who cover the UK and Ireland daily.

Delivery Time

We dispatch all orders within 3–5 working days after purchase.
Once shipped, you’ll receive a tracking email so you can follow your parcel’s progress right to your door.

Standard Delivery

• Service: Economy courier (UK & Ireland)
• Typical timeframe: 3–5 working days
• Rate: £2.99 for parcels up to 30 kg

Xl / Heavy Goods Delivery

Some large or heavy items require specialist transport.

• Service: Pallet or freight delivery
• Rate: £70.00 for orders over 30 kg
• Delivery time: 3–7 working days (depending on location)

Our team will contact you if your order qualifies for XL shipping to confirm delivery arrangements.

Where We Deliver

We deliver throughout:

• Mainland UK (England, Scotland, Wales)
• Northern Ireland
• Republic of Ireland

Remote or offshore destinations (Scottish Highlands, Channel Islands, Isle of Man) may take longer and incur additional charges — please contact us before ordering for a quote.

Order Processing

Orders placed Monday to Friday are processed during working hours.
If an item is temporarily out of stock, we’ll notify you immediately and offer the option to wait, swap, or cancel.

Damaged Or Missing Parcels

If your parcel arrives damaged or incomplete, please contact us within 48 hours so we can sort it quickly — either by replacement or refund.

Contact

TGM Tools
Main Street, Augher, Co Tyrone
Northern Ireland BT77 0BG
United Kingdom
Tel: +44 7551 401853
Email: support@tgmtools.co.uk